This Privacy Policy explains how Charlotte Deck Staining Co. ("we," "us," "our") collects, uses, and protects information when you visit our website or request a quote. Effective date: June 1, 2026.

Who we are

Charlotte Deck Staining Co. is a deck and fence staining business serving Charlotte, NC and the surrounding metro. We operate as a mobile, service-area business and do not publish a street address. You can reach us any time at (704) 285-1034.

Information we collect

We collect information in two ways:

• Information you give us

  When you fill out our quote form, we collect the details you provide: your name, phone number, email address, the property address or neighborhood, and any project details you choose to share. The form also records the page you submitted it from and includes a hidden anti-spam field; it does not ask for sensitive information or payment details.

• Information collected automatically

  We do not run analytics or advertising trackers on this site, and the site does not set tracking cookies. As with virtually any website, our web host keeps standard server logs — such as IP address, browser type, and the pages requested — for security and basic operation.

How we use your information

We use the information you submit only to:

• Respond to your request

  To reply to your quote request and prepare an estimate.

• Schedule and provide the work

  To plan and carry out the deck or fence staining you ask about.

• Communicate about your project

  To reach you with questions, scheduling, and follow-up related to the job.

We do not use your information for unrelated advertising, and we don't add you to marketing lists you didn't ask to join.

How your information is shared

We do not sell your personal information. We share it only as needed to operate, and never for someone else's marketing:

• Service providers

  With the form-processing and email service that delivers your quote request to us, and with our web hosting provider, which stores the site and its server logs.

• Legal reasons

  If required by law, or where necessary to protect our rights, safety, or property.

Cookies and analytics

This website does not use tracking cookies, analytics, or advertising pixels. We don't build profiles of visitors or track you across other websites. If that ever changes, we'll update this policy and disclose it here before doing so.

Data retention and security

We keep the information you submit for as long as we need it to respond to your request and provide service, plus a reasonable period afterward for our records, and then dispose of it. We take reasonable measures to protect the information we hold; that said, no method of transmission over the internet or method of storage is ever completely secure.

Your choices

• Provide or withhold details

  You can choose not to share information, though we may be unable to prepare a quote without it.

• Stop hearing from us

  You can ask us to stop contacting you at any time.

• Access or delete your information

  You can ask us to tell you what we hold about you, or to delete it.

To make any of these requests, just call or text us at (704) 285-1034.

Children's privacy

Our website and services are intended for adults and homeowners. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. When we do, we'll revise the effective date above, and any significant changes will be reflected here on this page.